What Happens at the Indian Consular Application Centre (ICAC)
On the Day of Your Appointment:
Please arrive at the ICAC 15 minutes prior to your scheduled appointment time. Timely arrival helps ensure a smooth experience.
Mandatory Personal Attendance:
All applicants must attend in person for services related to visa, passport, or consular matters. No third-party submissions are allowed (except in permitted cases).
Accompanying Persons:
Only the applicant is allowed entry unless:
- The applicant is a minor under 18 (one parent/guardian may accompany).
- The applicant requires physical assistance or medical support.
Services Offered:
The Indian Consular Application Centre provides a range of services, including:
Visa Services:
- Tourist, Business, Medical, Student & other visa categories
- e-Visa guidance and document verification
- Biometric enrolment (as required)
Passport Services:
- Passport renewal or reissue
- Lost/Damaged passport applications
- Change of particulars (name/address/date of birth)
Consular Services:
- Surrender of Indian Passport
- Renunciation of Indian Citizenship
- Police Clearance Certificate (PCC)
- Attestation and other consular certifications
Documents to Carry:
- You must bring the following documents based on your application category:
- Printed application form (with 2D barcode) – 2 copies
- Passport bio page – 1 copy
- Valid passport or travel document with at least 3 blank pages
- All supporting documents (originals and photocopies)
- Applicable fee receipt, if already paid online
If you miss your appointment, you can reschedule after 24 hours.
Biometrics (Visa Applications Only):
- Biometric enrolment is required for most visa applications
- A digital scanner will capture fingerprints (10 fingers) and a photograph
Important Biometric Guidelines:
- Face must be fully visible; no sunglasses, tinted glasses, or non-religious headgear
- Fingers must be free of henna (mehndi), ink, or cuts
- Postpone your visit if you have temporary finger injuries
Biometric Exemptions:
Biometric data is not required for:
- Children under 5 years
- Applicants under 14 years (for fingerprints)
- Applicants who are physically unable to provide fingerprints (medical proof needed)
- Heads of State or government officials on official visits (and their spouses/official delegations)
Security & Code of Conduct:
- Random bag searches may be conducted for safety
- Please be respectful. Any abuse or intimidation towards staff is not tolerated
- Be ready to present your passport, application form, and collection receipt for verification
- We are committed to providing you with a professional, secure, and efficient experience for all your visa, passport, and consular service needs
ICAC Centre Locations in Thailand
Bangkok Address:
Unit No. 36/28, 10th Floor, P.S. Tower,
Sukhumvit 21 (Asoke) Road, North Klongtoey Sub-district,
Wattana District, Bangkok
Chiangmai Address:
2nd Floor, Building No. 60, Moo 2,
Nong Pa Khrang Sub-district,
Mueang District, Chiang Mai Province
Feel free to reach out to our team at the centre in case of any query.
