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What Happens at the Indian Consular Application Centre (ICAC)

On the Day of Your Appointment:
Please arrive at the ICAC 15 minutes prior to your scheduled appointment time. Timely arrival helps ensure a smooth experience.

Mandatory Personal Attendance:
All applicants must attend in person for services related to visa, passport, or consular matters. No third-party submissions are allowed (except in permitted cases).

Accompanying Persons:
Only the applicant is allowed entry unless:

• The applicant is a minor under 18 (one parent/guardian may accompany).
• The applicant requires physical assistance or medical support.

Services Offered:
The Indian Consular Application Centre provides a range of services, including:

Visa Services:

• Tourist, Business, Medical, Student & other visa categories.
• Document verification.
• Biometric enrollment (as required).

Passport Services:

• Passport renewal or reissue.
• Lost/Damaged passport applications.
• Change of particulars (name/address/date of birth).

Consular Services

• Surrender of Indian Passport.
• Renunciation of Indian Citizenship.
• Police Clearance Certificate (PCC).
• Attestation and other consular certifications.

Documents to Carry:

• You must bring the following documents based on your application category:
• Printed application form (with 2D barcode) – 2 copies
• Passport bio page – 1 copy
• Valid passport or travel document with at least 3 blank pages
• All supporting documents (originals and photocopies)
• Applicable fee receipt, if already paid online

If you miss your appointment, you can reschedule after 24 hours.

Biometrics (Visa Applications Only):

• Biometric enrolment is required for most visa applications.
• A digital scanner will capture fingerprints (10 fingers) and a photograph.

Important biometric guidelines:

• Face must be fully visible; no sunglasses, tinted glasses, or non-religious headgear.
• Fingers must be free of henna (mehndi), ink, or cuts.
• Postpone your visit if you have temporary finger injuries.

Biometric Exemptions:
Biometric data is not required for:

• Children under 5 years
• Applicants under 14 years (for fingerprints)
• Applicants who are physically unable to provide fingerprints (medical proof needed)
• Heads of State or government officials on official visits (and their spouses/official delegations)

Security & Code of Conduct:

• Random bag searches may be conducted for safety.
• Please be respectful. Any abuse or intimidation towards staff is not tolerated.
• Be ready to present your passport, application form, and collection receipt for verification.
• We are committed to providing you with a professional, secure, and efficient experience for all your visa, passport, and consular service needs.

Feel free to reach out to our team at the centre in case of any query.