Frequently Asked Questions (FAQs):
1. Can I apply for a re-issue if my passport is lost or damaged?
Yes. If your passport is lost, stolen, or physically damaged, you must apply for a re-issue under the category “Lost/Damaged Passport.”
2. What documents are required for applying in case of a lost passport?
You will need:
- A Police Report or loss certificate clearly stating the loss
- A copy of the lost passport (if available)
- Proof of identity and residence
- Valid visa/residence permit at the time of loss
Refer to the “Documents Checklist” for full requirements.
3. What documents are required in case of a damaged passport?
You must submit:
- The original damaged passport
- A letter explaining how the damage occurred
- Proof of current identity, address, and visa/residence permit
All documents must be original or self-attested copies.
4. Is it mandatory to appear in person for this application?
Yes. In cases of lost or damaged passports, applicants are required to visit Du Digital ICAC in person with a prior appointment. Postal applications are not accepted for this category.
5. Can I still travel using my damaged or lost passport while waiting for re-issue?
No. Once a passport is reported as lost or damaged, it becomes invalid. You should not travel using that document.
6. Will I get the same passport number after re-issue?
No. A new passport number will be issued. The old one will be officially cancelled and cannot be reused.
7. How long does the re-issue process take in case of loss or damage?
The process may take approximately 2–3 months., depending on verification. You will receive SMS updates and can track your application via the “Track Application” page.
8. Do I need to provide details of my current visa/residence permit?
Yes. If your visa or residence permit was also lost or damaged, you must present a certificate or letter stating the visa status and validity at the time of loss for verification.
9. What precautions should I take if my passport is lost abroad?
Immediately file a police report and obtain a written certificate of loss. Also, inform the Indian Mission/Embassy and ensure you have copies of your visa/residence permit and identity documents for verification.
10. Will my valid visas from the lost passport be transferred to the new one?
No. Visas cannot be transferred. You must contact the respective immigration authorities or embassies of those countries to check reapplication or endorsement procedures.